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Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch startup to one of the world’s leading digital travel companies. Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world.

By investing in the technology that helps take the friction out of travel, Booking.com seamlessly connects millions of travellers with memorable experiences, a range of transport options and incredible places to stay – from homes to hotels and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties all over the world to reach a global audience and grow their businesses.

Booking.com is available in 43 languages and offers more than 28 million total reported accommodation listings, including over 6.6 million listings alone of homes, apartments and other unique places to stay. No matter where you want to go or what you want to do, Booking.com makes it easy and backs it all up with 24/7 customer support.

Incredible choice
Whether you want to stay in a chic city apartment, a luxury beach resort or a cosy B&B in the countryside, Booking.com provides you with amazing diversity and breadth of choice – all in one place.

Low rates
Booking.com guarantees to offer you the best available rates. And with our promise to price match, you can rest assured that you’re always getting a great deal.

Instant confirmation
At Booking.com, every reservation is instantly confirmed. Once you’ve found your perfect stay, a few clicks are all it takes.

No reservation fees
We don’t charge you any booking fees or add any administrative charges. And in many cases, your booking can be cancelled free of charge.

Secure booking
We facilitate hundreds of thousands of transactions every day through our secure platform, and work to the highest standards to guarantee your privacy. For further details, please check our Privacy Statement.

24/7 support
Whether you’ve just booked or are already enjoying your trip, our customer experience team are on hand around the clock to answer your questions and advocate on your behalf in more than 40 languages.

FAQ’S

Can I make changes to my booking? i.e, change dates

Yes! You can make changes to your booking from your confirmation email or at Booking.com. Depending on the property’s policy, you can do the following:

  • Change check-in/out times
  • Change date
  • Cancel booking
  • Edit credit card details
  • Change guest details
  • Select bed type
  • Change room type
  • Add a room
  • Add a meal
  • Make a request
  • Contact the property

How do I get more information about the room or property’s facilities?

You can find the room and property facilities in your booking confirmation.

I will be arriving outside check-in hours. Can I still check-in?

This depends on the property who will do their best to meet your needs, but cannot guarantee your request. You can do either of the following:
I can’t find my confirmation email. What should I do?
Be sure to check your email inbox, spam and junk folders. If you still can’t find your confirmation, go to booking.com/help and we’ll resend it to you.

How can I get an invoice?

Only the property can provide an invoice for your completed stay. To receive it quickly, make your request at the property before check out, or contact them directly.

Will I pay the full price for my children?

Additional costs for children, if any, are not included in the reservation price. Please check with the property directly to see if and when you’ll pay for your child(ren).

Is it possible to get an extra bed or cot for a child?

It depends on the property’s policy. Additional costs for children, including extra beds/cots, are not included in the reservation price. Please contact the property directly for this information.

What’s the difference between a Double room and a Twin room?

A Double Room has one double bed and a Twin Room has 2 single beds. If a room is called Double/Twin, it can be set up for either type. The property will do its best to accommodate your needs.